Pros: Old and trusted brand, Muitiple domain hosting, Loads of features
Cons: Had some customer service issues but are doing much better now, Not unlimited
" You guys are incredible. I currently have around five accounts with you and I am extremely satisfied. You have excellent customer service and great products. I've tried many other servers and they prove to be like the stock market (crashing every other day). You guys are great. If I could pick one work to describe you, it would be "reliable". Keep up the excellent work."
" In the process of setting up my new account at IPOWER, I spoke with several different techs. At the close of each conversation, I was invited to call the tech again if need be. They even provided their first and last name and extension numbers, and called me back twice! That may not be unusual at IPOWER, but in the last year of service at my previous host I was not able to speak with one single tech."
" I have gone through the standard procedure of trying different Web hosting companies, and I have never been quite satisfied up until I discovered your services. Your technical support team is by far the best I have ever seen. Every time I have submitted a question I have received solutions that were more than up to my expectations within 20 minutes."
Designs by Shannon Lea.
Founded in October 2001, IPOWER is one of the oldest and largest web hosting brands in the industry. They are currently providing web hosting and web services for over 700,000 small- and medium-sized businesses worldwide. IPOWER has recently revamped both their back-end systems and their support, and are now boasting one call resolution and less than two minute hold times! IPOWER is the tried and true web hosting brand among a see of fly-by-night startups
You can find everything you need for your online business at IPOWER. Their most popular Pro Plan hosting package includes: Free Domain Name, 1,500 GB of Space, 2,500 E-mail Accounts, $100 in Free Advertising with Google & Yahoo, Google Webmaster Tools, No Setup Fees, Host Unlimited Domains, Free Web-site Builder, E-Commerce Enabled. Available by phone, email & chat 24/7.
IPOWER's newly revamped back-end is comprised a pooled server environment. This type of secure infrastructure makes it possible for any server on the network to access Web site files upon request. This type of back-end system makes for an incredibly sold and redundant platform. Since it's the first machine available serving the Web page, it also makes it amazingly fast. The only down side to this type of platform is it doesn't support access to the Shell (SSH), but if you are truly in need of command line access, you should probably be using a virtual private server, which IPOWER also offers
As stated in the above 'About' section; IPOWER has recently revamped their customer service. About a year ago IPOWER migrated all their customers to their new platform. Due to a long and sometimes rough migration, their call volume spiked and hold times got a bit on the long side. But, since the migration's end this summer IPOWER's main goal was to concentrate on customer service and the overall customer experience - and they did a good job at it. IPOWER is now answering calls in less than two minutes and most issues are resolved with the first call. IPOWER has really come a long way since July and we expect more good things form them in the near future.
IPOWER uses it's proprietary vDeck control panel, which a lot of other hosts are now licensing. We really like this control panel and think it really goes a step further then the cumbersome cPanel platform. vDeck offers all the same features as cPanel plus more, and for those of you whom are used to cPanel, vDeck even offers you the ability to change skins to look a lot like cPanel to help you adjust.
IPOWER is an old and trusted host whom went though a rough patch, but seem to have rebounded better then ever. IPOWER is truly a one-stop shop offering everything you need for your online business including, Web hosting, Web design, SEO, PPC and much more services. We feel comfortable recommending IPOWER to customers of all experience levels from beginner to webmaster.